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Online Giving

 

Online Giving: Questions & Answers

Q: Is it safe to give online?
Yes. In many ways giving online is safer than writing a check because an electronic gift cannot be lost or stolen. The security of the system is continually managed by Elexio.
Q: What types of bank accounts can I give from?
You can give online with MasterCard or Visa. We strongly discourage use of credit cards. if you wish to use this option or debit cards, please know that an extra 2.65% will be charged to the church. Please consider using our ACH system instead.
Q. Can I use a debit card?
Yes. You will not be asked to use your Personal Identification Number (PIN). As stated above, if you wish to use this option, please know extra fees will be charged to the church. Please consider using our ACH system instead.
Q: Are there any fees involved with giving online?
Not to you. You will not pay any fees with an online gift.
Q: Can I make a one-time contribution?
Yes.
Q: Will I still receive regular contribution statements from the church?
Yes. The church will continue to send quarterly contribution statements to your address on file for tax purposes.
Q: When will contributions be taken from my account?
Contributions will be taken from your specified bank account as soon as you complete the transaction.
Q: Can I designate my gift to a particular cause?
Yes, you can designate your gift to go toward tithes and offerings or our land fund, church under the bridge or any other listed in the drop-down menu under Designated Gifts & Offerings. We may also add additional causes at specific times.
Q: How will I know that my contribution was processed correctly?
After submitting your contribution, you will receive an e-mail verifying your contribution. If you have not received one in a few days, please contact our office.
Q: I have additional questions about online giving that have not been addressed. Who can I talk to?

For any questions, concerns or comments about the online giving system, please contact us at tammy@fbclagrange.net. You will receive a response from our staff as soon as possible.